Support — Minesweeper

Support

App version 1.0  ·  Last updated July 12, 2026

Welcome to the Minesweeper support hub. Most questions are answered in the FAQ below. If you can’t find what you need, contact us directly — we’re happy to help.

Frequently asked questions

Getting started

How do I play?

Minesweeper is a logic puzzle. The goal is to reveal every safe cell without triggering a mine.

  • Numbers tell you how many mines are touching that cell (in all 8 directions).
  • Flag a cell when you’re sure it hides a mine, so you don’t reveal it by mistake.
  • Win by revealing every cell that is not a mine.

Your first tap is always safe — the board is generated so you never hit a mine on the opening move.

What are the differences between difficulty levels?
  • Easy — small board, few mines. Great for learning.
  • Normal — balanced challenge for regular play.
  • Hard — large board, dense mines. For experienced players.
  • Custom — choose your own rows, columns, and mine count.

Gameplay

How does flag mode work?

You can switch between two flag styles in the game screen:

  • Toggle — tap the flag button once to stay in flag mode, tap again to return to digging.
  • Momentary — hold to flag a cell, release to keep digging.

Pick whichever feels natural in Settings or right on the game screen.

I hit a mine — can I keep playing?

Yes. After hitting a mine you can choose Revive to watch a short ad and continue your run.

Heads-up: a revived run is not counted as an official record, so your best-time leaderboard stays fair.

Records & data

Where are my records stored?

All game records, statistics, and settings are stored only on this device using the device’s local storage. There is no account and no server — your data stays with you.

Because of this, records do not transfer to a new device and are removed when you uninstall the app.

Minesweeper Pro

What does Minesweeper Pro include?

Minesweeper Pro removes all ads from the game for a clean, uninterrupted experience. It is available as a monthly, yearly, or lifetime option.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple, not inside the app:

From there you can change plans, switch billing periods, or cancel.

How do I restore a previous purchase?

Open Settings in the app and tap Restore. If you used the same Apple ID, your Pro entitlement will be reactivated automatically on this device.

Can I get a refund?

All payments are processed by Apple, so refund requests must go through Apple directly:

Ads & settings

Why am I seeing ads, and can I turn off tracking?

The free version is supported by ads (banner, interstitial, and rewarded to revive). To remove ads entirely, upgrade to Minesweeper Pro.

For tracking: when first prompted, choose “Ask App Not to Track” to disable personalized ads. You can change this anytime in Settings > Privacy & Security > Tracking.

Can I turn off haptics, sound effects, or music?

Yes — all three have individual toggles in Settings. Adjust them anytime without affecting gameplay.

Troubleshooting

The app feels slow or an ad didn’t load
  • Make sure you have a stable internet connection (ads require it).
  • Force-close and reopen the app.
  • Update to the latest version from the App Store.
  • If it persists, let us know with your device model and iOS version.
My Pro purchase isn’t showing up

Go to Settings > Restore while signed in with the Apple ID used to buy Pro. If it still doesn’t activate, email us with the order receipt from Apple.

Requirements & languages

iOS / iPadOS 17.0 or later. Optimized for iPhone.

Available in 10 languages:

한국어 English 日本語 简体中文 繁體中文 Deutsch Français Español Português (Brasil) Русский

Contact us

Still need help or want to share feedback?

Email support

kyulab  ·  kyulabs@kyulabs.app
Please include your device model and iOS version for faster help.

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